General Questions


Hi there! Have some questions about our company? Find the answers below. 
  • What are your business hours?

    Our hours of operation are 8 AM to 5 PM CST; Monday through Friday. 

  • Can I talk to someone about my unique needs?

    Of course! We'd love to chat with you and answer any questions or concerns that you may have. We offer a free consultation prior to signing up for services. This allows for you to see if we are a good match for you and to also identify whether we have the services you may require. 

    Our consultations are currently offered via phone as well as video.

     

  • Can we schedule an in office appointment?

    Unfortunately, no you cannot. No physical appointments are available within our office. 

    Beyond Taxess LLC is a 100% virtual company. All scheduled appointments are given the option of phone or video. 


  • What type of payment methods do you accept?

    We accept payments through ACH Checking and Credit draft. All major Credit Cards are accepted. 

  • What is my commitment?

    No commitment needed. Our services can be purchased individually and provided as needed, or as a tailored package to help you over time. During your consultation we can determine what is best to suit your needs.

  • Why should I choose Beyond Taxes LLC?

    The answer is simple... we CARE! We don't just care about you as a consumer but also what matters to you. 

    If you would like to work with smart, experienced professionals that are ready to help you, then choose Beyond Taxes. We pride ourselves in ensuring that our workload is manageable so that you can enjoy the luxury of having consistent availability to your account manager and to also prevent your account from falling through the cracks. We review each case to ensure that we can provide you with the best optimal service required to get the job done. We are not satisfied unless you are 100% satisfied. 



  • Do you offer Bookkeeping services for new start up businesses?

    Yes we do. 

  • How much time do I get with my Bookkeeper?

    There's no set amount of time. Our bookkeeping is offered monthly, or, if preferred, once a year. If you prefer a monthly bookkeeping service, we like to schedule phone or video appointments once, or twice, a month to review monthly results and answer questions. If additional appointments are required, you will be notified. Outside of any scheduled appointments, you can communicate with your Bookkeeper at any time via phone or email. 

  • How can I send my Tax Information to you?

    We have tax organizers which you will fill out and they contain most information needed to complete a basic tax return. The organizers will also allow for you to submit any additional documentation (W2, 1099, etc.) needed to send along with the information you’ve provided. All of this information is sent directly to our secure server.

  • How do you provide relief for a balance I owe to the IRS or State?

    Using proven startegies, our knowledgeable experts can assist you with tax audits, aide in reducing tax debts and prevent any wage garnishments and bank levies, or stop them.  

    We will resolve your tax debt by negotiating the best possible outcome with the IRS or state on your behalf for a compromise that is suitable to your current situation and allowed by law. 


  • How long do the tax relief process take?

    Each case brings their own set of challenges. In most cases, the process can take anywhere from 2 to 6 months to resolve from start to finish. However, there are some cases that can extend as far as 9 months or longer.  


  • How much money can you save me?

    Every individual case is unique, so the amount saved will be dependent upon your circumstances. We determine the service(s) which will best fit your needs however, the more services needed, in a combined package, or over 6 months or longer, we will usually discount.

  • How can your office support services help me?

    How many days have you spent from sunup to sundown trying to get everything done but still don't have everything completed and start over the next day?  Well, this is where we come in. Our office support services free you up to do more work that is important to you and requires more of your focus. 

    We offer a wide variety of services that can be completed online.  


  • What are the benefits of your office support services?

    Using our office support services, allows you to delegate task, so you can free up your time to focus on other things. Our Virtual Office Assistant can complete a task, or combination of tasks, specific to your needs. Whether you need help for a few days, weeks, or months, an assigned Virtual Office Assistant, is there to help you with what you need.

    Additionally, you SAVE money. By using our office support services you pay only for services you need which keeps your overhead costs low. You don’t need any additional office space, equipment or supplies and you don’t have to cover any employee payroll, which saves on taxes and insurance benefits.

  • Can my Virtual Office Assistant continue to work in my absence?

    Yes. If you will be out  the office for a few  days or a few weeks, your Virtual Office Assistant can continue to do any work  as usual, or that you provide instructions to be done.  

    If you need to pause your payments/services for your Virtual Office Assistant, please contact our office.  

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